DSAR Requests
Last updated: June 11, 2026
A DSAR (Data Subject Access Request) is how you exercise your rights over the data ChatClusive processes. This page explains what you can request, who can file, how to file, and what happens next.
1. Requests we support
Access and export: a copy of the data we hold about you, in a portable format.
Correction: fixing inaccurate account or configuration data.
Deletion: erasure of your data, completed with a signed deletion attestation — cryptographic proof of what was deleted and when, which you can keep or forward to a regulator or auditor.
2. Who can file
Creators (and agency account owners) can file requests directly with us for their account and tenant data.
Fans: ChatClusive processes fan conversation data as the creator's processor. If you are a fan, direct your request to the creator you interacted with or to the platform where the conversation happened; we support the creator in fulfilling it.
3. How to file
Email noslen.pena@gmail.com with the subject line "DSAR Request". Tell us what you are requesting (access, correction, or deletion), and send it from the email address associated with the account where possible.
4. Verification
Before acting on a request we verify that you are the account holder (or are authorized to act for them). We may ask you to confirm from the account email or to provide information only the account holder would know. We never ask for your platform passwords.
5. Response window
We respond to DSAR requests within 30 days. If a request is unusually complex we will tell you within that window and explain the delay.
6. After a deletion
Deletions are executed against all tenant data in scope and recorded in the immutable audit log. The signed attestation we issue lists the categories and counts of deleted records and can be independently verified.